Get Support
Support for Families Who Need It
Home-Start Hillingdon is here for families who need a little extra help. Our trained volunteers provide practical and emotional support to parents with young children, helping them feel less alone and more confident.
Quick links
Refer Yourself or Someone Else – If you or someone you know could use our support, fill in a quick referral form to get started.
What We Offer – Find out more about the support available for you or a family you know.
I Would Like Support for My Family
Parenting can be overwhelming, but you don’t have to do it alone. We can match you with a trained volunteer who visits your home for 2-3 hours a week, offering support tailored to your needs.
Our support is free, confidential, and non-judgemental.
Call us on 01895 252804 or Send Us a Message
You can also ask your GP, health visitor, or another professional to refer you.
Who Can Get Support?
To receive support, you must:
- Live in the Borough of Hillingdon
- Have at least one child under five (who is not in full-time education)
- Be in need of a little extra help
You Might Benefit from Home-Start If:
- You’re feeling isolated or struggling with mental health
- You have postnatal depression and find it hard to talk to anyone
- Your child has an illness or disability, and you need extra support
- You’re finding it hard to cope with twins, triplets, or multiple young children
- You’re experiencing relationship difficulties
- You’re dealing with your own illness or disability
- You’re facing financial hardship or poor housing
What's Next
After a Self-Referral:
- A team member will arrange a home visit to talk about what support would help the most.
- The family will set personal goals for support.
- Support will begin under one of our current programmes.
We aim to keep referrers updated throughout the process, including when:
- A family is matched with a volunteer
- Support is reviewed
- Support comes to an end
“My volunteer really helped me gain confidence as a new mum, feel less lonely. With her help I adapted to my new life as a mum, I went out and started becoming more confident and happier and less anxious. I can’t thank my volunteer, co-ordinator, and the Home-Start Hillingdon team enough. I got the best support from them, and I am so happy that a service like this exists.”
Parent supported by Home-Start Hillingdon
I’m a Dad – What Support Is Available for Me?
Becoming a dad is a big change, and we know it comes with challenges. Our Dad Matters programme helps new dads with:
- Drop-ins at maternity centres and community venues
- One-to-one peer support
- Guidance on parenting, mental health, and local services
Find out more about Dad Matters – Hillingdon and how we can support you.
I’m a Professional Referring a Family for Support
Home-Start Hillingdon provides early intervention support. Before making a referral, please ensure the family meets the following criteria:
- The family must give their consent
- At least one child under five (not in full-time education)
- No current domestic abuse or substance misuse issues
- No highly complex needs, as most of our support is delivered by trained volunteers
If you’re unsure, call us on 01895 252804 – we’re happy to discuss referrals with you, as long as the family has given consent.
How to Refer a Family
Click the button below to access the Online Professional Referral Form
Complete all mandatory fields before submitting
Click “Add Additional Child/Key Family Members” to ensure all details are included
Submit the form – you will see a “Thank You” page once it’s been received
What's Next
After a Professional Referral:
- We’ll contact both the referrer and the family to confirm receipt of the referral.
- If the family is not eligible, we will signpost them to other sources of support.
- If the family is eligible, we will reach out within [x time frame] to discuss their needs.
“Thank you so much, the mother reported how grateful she was for the Home-Start Hillingdon volunteer, and it has really helped the family who were struggling. The mother is now more confident and happy to access the community now.“
Professional from Hillingdon